COVID-19: Returning to a new normalReflect on how businesses survived, how they can continue to leverage experimentation to improve operations and how we all can better prepare going forward.
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Whether businesses are staying virtual, going back in-person or embracing a hybrid of the two—they need to be prepared for the changing needs of their customers. The best way to do that is through experimentation.
With the COVID-19: Returning to a new normal eBook, you’ll find:
- A review of how different holiday shopping looked for shoppers
- Data on industry performance from 2020 to 2021
- Changing trends in the digital space and customer needs