Whitepaper Whitepaper

COVID-19: Returning to a new normal

Reflect on how businesses survived, how they can continue to leverage experimentation to improve operations and how we all can better prepare going forward.

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Whether businesses are staying virtual, going back in-person or embracing a hybrid of the two—they need to be prepared for the changing needs of their customers. The best way to do that is through experimentation. 

With the COVID-19: Returning to a new normal eBook, you’ll find:

  • A review of how different holiday shopping looked for shoppers
  • Data on industry performance from 2020 to 2021
  • Changing trends in the digital space and customer needs