Report Report

2022 Gartner® Critical Capabilities for Digital Experience Platforms

The Gartner Critical Capabilities for Digital Experience Platforms, (an adjunct to the Gartner Magic Quadrant), is a comparative analysis that scores products or services against a set of critical differentiators identified by Gartner that every business demands.

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According to the report, “Organizations use DXPs to compose, manage, deliver, contextualize and optimize digital experiences via multiple channels across B2C, B2B and B2E use cases. This research will help application leaders responsible for digital and customer experiences to find the most-suitable vendors for their needs.” Digital and customer experience professionals can use this report to select the right vendor for their DXP requirements.  

Access this report to learn: 

  • The analysis behind Optimizely placing in top two across B2B and B2C Use Cases.    
  • Key findings and recommendations that digital leaders should consider when evaluating DXP solutions. 
  • In-depth analyses and helpful information for enterprises that want to invest in a robust strategic vision for content and app delivery. 

Read the companion report, The 2022 Gartner® Magic Quadrant™ for Digital Experience Platforms  

Disclaimer 

Logo disclaimer – GARTNER and Magic Quadrant are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved. 

Endorsement disclaimer – Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

Gartner, Critical Capabilities for Digital Experience Platforms, 1 March 2022, By Mike Lowndes, Irina Guseva Et Al.