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Hype or not? Forrester research previews five of the top 30 buzzwords in retail

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In this webinar, Brendan Witcher (Principal Analyst, Forrester Research) and Ed Kennedy (Senior Director of Commerce, Episerver) will examine the top five retail buzzwords of 2020, and the impact of COVID-19 in these areas.

In one hour, you will learn:

  • Why COVID-19 has made “omnichannel” a key imperative for retail
  • The importance of using Marketplaces to access new consumers
  • How to achieve scale through advanced automation, AI and machine learning

The webinar includes case studies from leading brands including Target, Heineken, The Home Depot, Amazon, and more.