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Personalized, Predictive, Powerful: Delivering Digital Transformation Success in Wholesale Distribution

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Wholesale distributors would agree: no industry is changing faster than theirs. And the changes are only mounting.

Customer loyalty is no longer solely based on long-term relationships. B2C expectations are spilling into B2B, with customers seeking the ability to buy in a way that matches their needs. Purchase availability must include both, branch-based and computer-based options. Competitors are embracing digital transformation to improve internal operations and optimise collaboration up and down the supply chain.

As a wholesale distributor in 2021, developing a digital strategy that rivals, or exceeds, the service level of face-to-face interactions, is paramount.

The panel will take a deep dive into the changes happening in wholesale distribution and explore how leading companies are transforming quickly to meet their customers’ demands.

In just 45mins, you will learn:

  • What are the key digital transformation challenges for wholesale distributors

  • How wholesale distributors are tackling those challenges

  • Which wholesale distributors are leading in the area of digital transformation