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Think you’re in control of your digital experiences? Think again. Because today it’s your customers who decide. And if you don’t adapt to this new digital landscape, they’re going to click onto a competitor who does. Our new eBook shows you how long-established institutions like the BBC are innovating faster to acquire and retain the next generation of customers.
Digital is not a trend. It’s a permanent shift that’s happening right now in Europe and around the globe. Dan Siroker, Optimizely Co-founder & Executive Chairman, and Matty Wishnow, Managing Director, Experience Design & Optimization at Accenture Interactive, explain how to win in the new digital-first world.
Today your competition is only a tap, a click or a swipe away. To go head to head with them and win, you need to provide the best, most relevant, most customer-centric experiences possible. Our new eBook reveals how experimentation is helping some of the planet’s most successful digital dominators and disruptors save costs, drive revenues and win in the digital-first world.
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Check out these case studies that show how some of Europe’s most successful brands use experimentation to outperform the competition.
See how the BBC leverages Optimizely to power customer experiences across all their digital channels.
See how KLM’s web teams are pioneering the forefront of digital developments with experimentation.
See how Delivery Hero is becoming the world's leading online platform for takeaway orders through providing its customers with excellent customer experience through experimentation.
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