A look at the digital trends experts predict will shape 2020
Digital is changing everything. The way your customers behave. The expectations they set. The speed at which they act. You just have to look around you in a café, on the train, on the street… life is going mobile. And this is just the start of a whole new era.
Winning in the new digital landscape is all about creating and continually optimizing flawless user experiences. That means staying on top of ever-changing trends – and this ebook outlines what you can expect in 2020.
- Find out how Gartner, Forbes, and Harvard Business School see things going.
- Read predictions from digital innovators such as Farfetch, FedEx and Cancer Research UK.
- Get the Optimizely view from Carl Tsukahara, Chief Marketing Officer.