Experience by Design

Where the teams winning on digital experience come to compare notes.

maj
28

maj, 28, 2026

George Room, QT Hotel

Sydney, New South Wales, AU

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Join a small group of digital experience leaders for an honest conversation about what's actually working — from AI-powered experimentation to building a strategy that holds up in practice.

Through a facilitated discussion with Mick Baker (Employment Hero) and Vaughan Files (Charles Sturt University), you’ll unpack:

  • A practical framework for building an AI-first experimentation engine — not theory, but how one team is doing it in production today

  • A clear-eyed view of what a mature digital experience strategy actually looks like, and the common gaps holding teams back

  • How to connect behavioural data, experimentation and personalisation into a single coherent practice — not three separate workstreams

  • Honest peer discussion with a small group of people facing the same problems

  • A sharper brief to take back to your team on where to focus your DX investment next

Agenda

  • 08:00 - Guests Arrive - Coffee, small canapes, networking

  • 08:30 - Meal service 

  • 09:30 - Event Conclusion

 

Speakers/collaborators

Evan Rollins
Evan Rollins
Co-founder, Drumline Digital
Mick Baker
Mick Baker
Conversion Lead, Employment Hero
Vaughan Files
Vaughan Files
Manager, Digital Customer Experience, Charles Sturt University

George Room, QT Hotel

Sydney, New South Wales, 2000, AU