Service-Level-Agreement (SLA)
Optimizely's Service Level Agreement (SLA) outlining uptime guarantees, support response times, and service credits for eligible customers.
Optimizely Service Level Agreement - Version 2024-05 - P
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Legacy versions
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Optimizely Service Level Agreement - Version 2023-08 - P
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Service Level Agreement - Version 2022-11 – Published 20
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Optimizely Service Level Agreement - Version 2022-9.pdf
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Optimizely Service Level Agreement - Version 2022-8.pdf
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Optimizely Service Level Agreement 20211124 (DISTRO).pdf
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Episerver Services (Software and Managed) SLA - 20200108
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Episerver Services (Software and Managed) SLA - 20190305
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Episerver Services (Software and Managed) SLA - 20181108
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Episerver Services SLA - 20180220.pdf
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