Commerce Report

Opal enables business users to query commerce data with natural language, translating prompts into SQL to generate Excel reports from the database.

Request connector
Built by
Perficient
Perficient
Works with
Configured CommerceOpal

Unlock Your Commerce Data: Optimizely Opal "Commerce Report" Tool

Natural-Language Reporting for Configured Commerce + Downloadable CSVs.

Accessing critical commerce data shouldn't require complex SQL queries or specialized reporting tools. The Optimizely Opal "Commerce Report" tool empowers you to retrieve vital sales, product, and customer insights from your Configured Commerce platform using simple, everyday language. Get the data you need, when you need it, in a format that's easy to use.

What the Commerce Report Tool Does:

This powerful tool acts as your personal data analyst, translating your questions into actionable reports:

  • Natural Language Querying: Ask for specific commerce data in plain English, just like you'd ask a colleague.
  • Safe & Secure Data Retrieval: Your requests are converted into safe, read-only T-SQL queries, ensuring data integrity and security.
  • Instant Table Reports: Get your results presented clearly in a readable table format directly within Opal.
  • Downloadable CSVs: Optionally export your reports to a CSV file with a direct download link for further analysis or sharing.
  • Built-in Safety & Validation: Features schema-aware validation and safe pagination to ensure accurate and reliable results.

Key Benefits:

  • Democratize Data Access: Empower marketing, sales, and product teams to get insights without relying on technical experts.
  • Accelerate Decision-Making: Quickly pull performance metrics to inform strategies and react to market changes.
  • Simplify Reporting: Eliminate the need for manual data extraction and complex report building.
  • Enhance Data-Driven Strategies: Easily identify top-selling products, customer trends, and potential churn risks.

How to Interact with the Commerce Report Tool:

Simply use the phrase "ask commerce-report" followed by your query. Here are some examples:

Sales & Orders:

  • ask commerce-report to give me top 25 customers by revenue for the last year.
  • ask commerce-report to give me the top 100 selling products by volume for the last fiscal quarter.
  • Use commerce-report to show total revenue, order count, and AOV for last month, grouped by day; give me results in CSV please.
  • commerce-report: top 25 customers by revenue for last year (include CustomerNumber, CompanyName, total revenue, order count, AOV).
  • commerce-report: top 100 selling products by volume for last fiscal year (SKU, Name, total qty, revenue); CSV.

Product & Merchandising:

  • commerce-report: slow movers (lowest 50 by qty) in the last 90 days that still have sales this year (SKU, Name, qty, revenue).
  • commerce-report: top 50 products by first-time buyers share in last quarter (SKU, Name, orders by first-time buyers %).

Customers & Accounts:

  • commerce-report: top 25 customers by order frequency in the last 90 days (CompanyName, orders, revenue, AOV).
  • commerce-report: churn risk: customers with >=2 orders in 2024 but no orders in the last 120 days; CSV.

Carts, Abandonment & Wishlists:

  • Ask commerce-report to give me abandoned carts in the last 300 days (cart id/order number, customer, last activity date, item count, cart value); CSV.
  • commerce-report: customers with 5+ wishlist items but no orders in the last 60 days (lead list).

Transform your commerce data into actionable insights. Get the Optimizely Opal "Commerce Report" tool today!