Why the brand had to change
When I joined Optimizely, Shaf and the team brought me in for my depth in demand gen, operations, and pipeline management. But one of the first things I said was: I think we have a brand problem.
We already had great products. Multiple category leadership positions. A platform that had evolved dramatically, with real AI capability and genuine innovation happening every day. But the brand wasn’t reflecting who we’d become. We weren’t known for what we’d built. We were a different company than even a year ago and nothing on the outside said so.
I pushed from the beginning to do this with real external research, not just internal conviction. We wanted to hear from customers and prospects first. What they were experiencing. Where the gaps were. What they really needed. That research confirmed what I’d felt walking in the door and shaped everything that followed.
I’d come from mainly conservative brands, organizations not willing to take risks with how they showed up. From day one, both Alex and Shaf gave me the confidence to push and be brave. That kind of support from a CEO and President is rarer than it should be, and made all the difference.
And honestly, getting to market to marketers for a martech company is a dream job. This rebrand has finally given me the space to do the work I was originally drawn to: the creative storytelling, the brand conviction, getting into the real pains and frustrations that marketers face every day and building something that speaks to them.
What this means for you
Today we are introducing a new brand that reflects who we’ve become: the AI platform for marketing and digital teams. The new brand is designed to better represent our progress and the innovation happening every day.
AI is giving marketing teams extraordinary capability right now. But using it to automate the old playbook just runs the same cycle faster. The real opportunity is reimagining what becomes possible when the constraints are lifted. New experiences. Outcomes that weren't possible before. Work built by humans who finally have the headroom to think. That is marketing liberation. And it is what we are here to make real.
Great leadership matters more in this moment than it ever has. As executional work gets automated, what cannot be replaced is a leader who gives their team the permission and space to do their best creative work. That is what we are building toward, at Optimizely and in the teams we serve.
There's something fitting about the fact that we get to market this to marketers. We use Optimizely ourselves. We live with the same pressures, the same need to move fast without losing what makes the work good. We drink our own champagne. That's equal parts exciting and humbling. It means we must show up the way the technology was meant to work, not just talk about it.
You will see a new look across the product, starting with our logo and navigation. Same workflows, same integrations, same settings. Now with a fresh identity that finally reflects how far we've come.
And honestly, the part I'm most looking forward to is proving it worked. My background is in ops and performance. I know how to measure what matters. Brand impact is usually the hardest thing to quantify, and the last thing to get credit. But we made these decisions with conviction, and I intend to show they were the right ones. That's the full circle moment. And it might be the most satisfying work yet. None of it happens without an incredible team across the organization who showed up and made it real. I am so proud of every one of them.
P.S. We built this with Optimizely's AI platform for marketing. Obviously.