Let’s identify the three AI agents Harrods should build first.
FOR HARRODS — FREE 1:1 SESSION — LIMITED SPOTS
Retail media needs proofHarrods’ AI fitness score in 60 minutes
As Harrods deepens its brand partnerships and retail media strategy, more experiences need validating than any team can test manually. This session maps your workflow, scores your AI maturity, and gives you three agents to build—ranked by impact.
50+ programs benchmarked - Free - No pitch
A plan, not a pep talk.
This isn’t a generic AI walkthrough. We map Harrods’ actual experimentation workflow, score your AI maturity against real benchmarks, and give you a prioritized build list—not a framework to figure out later.
1
Your AI maturity score
We score Harrods’ program across five dimensions—AI awareness, executive buy-in, tool adoption, process integration, and agent deployment readiness. You see exactly where you sit against industry benchmarks, and what it takes to reach the next stage.
2
Your AI mapping session
We dig into Harrods’ actual experimentation workflow—where time goes, where things get stuck, and where your team is doing work an agent could handle instead. Every finding is specific to how your team operates, not a generic retail playbook.
3
Your three highest-value AI agents, identified
Every opportunity is scored by impact and effort against Harrods’ specific context. You leave with the three agents that move the needle fastest—each with a breakdown of what it does, what it replaces, and the time it saves.
4
Your training plan
Once you know what to build, we tell you how. You leave with a personalized plan and priority access to Opal University—Optimizely’s free AI experimentation cohort where you build your agents with expert guidance and community support.
Your session host
You're in good hands
I’m Darcey Lachtman, and I’ll be leading your AI fitness workshop.
I’ve spent a decade in experimentation—starting at Optimizely in 2016, then refining my skills at LaunchDarkly and Eppo, before returning to Optimizely as Solution Strategy Director. I’m Optimizely’s expert on agentic experimentation, and I’ll show you exactly where AI agents fit into your program.
Wherever you’re starting, there’s a seat here for you.
What I care about: Making this genuinely useful, not impressive. You should walk away knowing exactly where AI fits your program, and confident enough to start building.
Used by the biggest experimentation programs in the world.
Salesforce
ebay
Alaska Airlines
American Express
Dolby
Fjällräven
New Era
We mapped our standard experimentation workflow, identified where Optimizely’s AI agents plug into current gaps, and scoped out what we could build custom. The sky’s the limit.
Brandon Brackett
Head of Growth Experimentation, Salesforce
We went through our entire experimentation process end to end, mapped where AI agents could fit in, and came out with a clear picture of what to build next.
Shaun Dolan
Group Optimisation Manager, Kingfisher plc
Workshop bonus
Track your real fitness too.
We’re tracking the AI fitness of your experimentation program. But you may as well track your personal fitness too. You’ll get a free Apple Watch SE 3—shipped to you after your session.
1
USA
You’ll receive an Apple Watch SE 3 GPS 44mm, shipped directly to you.
2
Europe or the U.K.
You’ll receive an Apple gift card for the equivalent value—same idea, your choice of model.
3
One per workshop
One Apple Watch per workshop.
* This offer is exclusive to the original invited recipient. If this page was forwarded to you by someone else, the gift does not automatically apply—please get in touch to check whether your account is eligible before booking.
Is this for you?
If you’re the one at Harrods fielding questions about what your AI experimentation plan looks like—this session was built for you. If you’re still establishing the basics of experimentation, start there first.
This is for you if...
You’re leading experimentation at Harrods and leadership wants to know what AI means for your program.
You’re running experiments but haven’t integrated AI into the workflow in a structured, repeatable way.
You need to make a credible ROI case for AI in experimentation—not just another pilot.
You’re ready to leave with a concrete build list, not a framework to figure out later.
Not quite yet if ...
Harrods’ experimentation program is still getting off the ground—get the foundation solid first.
You’re looking for a general AI overview—this session is applied and specific to your workflow.
You can’t commit 60 focused minutes—this only works if you’re fully engaged.
Free. Private. No pitch.
Fill in your details and we’ll reach out to confirm a time that works for you.
✓ Completely free—no credit card needed
✓ Specific to Harrods’ experimentation program—not a generic overview
✓ No sales pitch—just useful outputs
✓ Apple Watch SE 3 (or gift card) per workshop
