Quest Diagnostics has the patient volume and digital scale—the missing piece is a prioritized AI agent roadmap.
FOR QUEST DIAGNOSTICS — FREE 1:1 SESSION — LIMITED SPOTS
Still evaluating agents?Let’s pressure-test the three Quest Diagnostics should build
Quest Diagnostics is in active evaluation mode—this session replaces weeks of internal debate with a concrete shortlist of the patient scheduling, provider portal, and digital results delivery agents your team should build first.
50+ programs benchmarked - Free - No pitch
A plan, not a pep talk.
This isn’t a generic AI intro—it’s built around Quest Diagnostics’ actual digital surfaces: patient test ordering, physician ordering portals, and digital results delivery flows where AI agents compound fastest. We map your real workflow and tell you exactly what to build next, using the same diagnostic process we’ve run with the biggest experimentation programs in the world.
1
Your AI maturity score
We benchmark Quest Diagnostics against the top healthcare diagnostics experimentation programs—scoring across five dimensions including AI awareness, tool adoption, and agent deployment readiness. You see exactly where you stand versus the leaders and what it takes to close the gap.
2
Your workflow mapped
We dig into Quest Diagnostics’ actual digital surfaces: patient test ordering and scheduling, physician ordering portal workflows, and digital results delivery and engagement flows. We identify exactly where time is lost and where agents can make a measurable, journey-specific difference—not a generic playbook.
3
Your three highest-value agents
Every opportunity across Quest Diagnostics’ patient scheduling, provider portal, and results engagement flows gets scored by impact and effort—you leave with three named agents, each ranked for your specific journeys, with a breakdown of what it replaces and the test velocity it unlocks.
4
Your training plan
Once we’ve scoped your agents, you leave with a personalized build plan and priority access to Opal University—Optimizely’s free AI experimentation cohort, designed to fit alongside Quest Diagnostics’ existing program without adding headcount.
Your session host
You're in good hands
I'm Darcey Lachtman, and I'll be leading your AI fitness workshop.
I've spent a decade in experimentation—starting at Optimizely in 2016, then refining my skills at LaunchDarkly and Eppo, before returning to Optimizely as Solution Strategy Director. I'm Optimizely's expert on agentic experimentation, and I'll show you exactly where AI agents fit into your program.
Wherever you're starting, there's a seat here for you.
What I care about: Making this genuinely useful, not impressive. You should walk away knowing exactly where AI fits your program, and confident enough to start building.
Used by the biggest experimentation programs in the world.
Salesforce
ebay
Alaska Airlines
American Express
Dolby
Fjällräven
New Era
We mapped our standard experimentation workflow, identified where Optimizely's AI agents plug into current gaps, and scoped out what we could build custom. The sky's the limit.
Brandon Brackett
Head of Growth Experimentation, Salesforce
We went through our entire experimentation process end to end, mapped where AI agents could fit in, and came out with a clear picture of what to build next.
Shaun Dolan
Group Optimisation Manager, Kingfisher plc
Workshop bonus
Track your real fitness too.
We're tracking the AI fitness of your experimentation program. But you may as well track your personal fitness too. You'll get a free Apple Watch SE 3—shipped to you after your session.
1
USA
You'll receive an Apple Watch SE 3 GPS 44mm, shipped directly to you.
2
Europe or the U.K.
You'll receive an Apple gift card for the equivalent value—same idea, your choice of model.
3
One per workshop
One Apple Watch per workshop.
* This offer is exclusive to the original invited recipient. If this page was forwarded to you by someone else, the gift does not automatically apply—please get in touch to check whether your account is eligible before booking.
Is this for you?
If you’re the Quest Diagnostics leader who gets asked “what’s our AI experimentation roadmap?”—this is for you. If you’re still getting your experimentation program off the ground, start there first.
This is for you if...
You’re a Head, VP, or Director of Experimentation at Quest Diagnostics who’s been asked to deliver an AI-in-experimentation plan, not just a proof of concept
You’re running patient scheduling, provider portal, or digital results experiments—but haven’t built AI into the workflow in a structured way
You need to show Quest Diagnostics leadership a clear ROI case for AI agents, not a framework deck
You’re ready to walk away with a specific build list tied to Quest Diagnostics’ highest-traffic digital journeys
Not quite yet if ...
Quest Diagnostics’ experimentation program is still getting off the ground—build the foundation first
You’re looking for a general AI overview—this session is applied to Quest’s specific patient and provider journeys
You can’t commit 60 focused minutes—this only works if you’re fully in it
Free. Private. No pitch.
Fill in your details and we’ll reach out to confirm a time that works for you.
✓ Completely free—no credit card needed
✓ Specific to Quest Diagnostics’ patient scheduling, provider portal, and digital results journeys—not a generic overview
✓ No sales pitch—just useful outputs
✓ Apple Watch SE 3 (or gift card) per workshop
