More customers, more journeys, same team — let’s figure out which three AI agents move the needle first.
FOR SANTANDER UK — FREE 1:1 SESSION — LIMITED SPOTS
One bank, double the scale.Santander's AI fitness, scored for a bigger, faster bank.
In 60 minutes, we’ll score Santander’s AI readiness across your core banking flows — digital account opening, mortgage origination, and digital self-service — and hand you a prioritized three-agent build plan your team can start immediately.
50+ programs benchmarked - Free - No pitch
A plan, not a pep talk.
This isn’t a generic AI session. In 45–60 minutes, we map Santander UK’s experimentation program against the flows driving the bank’s growth — digital account opening, mortgage origination, and self-service deflection — and tell you exactly which agents to build next.
1
Your AI maturity benchmark
We score Santander’s program across five dimensions — AI awareness, executive buy-in, tool adoption, process integration, and agent deployment readiness. You see exactly where you stand against the top banking and financial services experimentation teams, and get a gap analysis showing what it takes to reach the next level.
2
Your banking journey map
We dig into the flows that matter most: digital current account opening, mortgage application, and self-service interactions. Where is Santander’s team handling work that an agent could own? We map every stage and identify where AI creates measurable impact — specific to how you operate, not a generic playbook.
3
Your three highest-value agents
Every opportunity is scored by impact and effort against Santander’s actual journeys. You leave with the three agents that will move the needle fastest — ranked across account opening conversion, mortgage decisioning support, and digital servicing deflection — each with a breakdown of what it replaces and the time it saves.
4
Your build plan
Once you know what to build, we tell you how. You leave with a personalized plan and priority access to Opal University — Optimizely’s free AI experimentation cohort — sized to fit your team and work alongside the tools Santander already runs.
Your session host
You're in good hands
I'm Darcey Lachtman, and I'll be leading your AI fitness workshop.
I've spent a decade in experimentation—starting at Optimizely in 2016, then refining my skills at LaunchDarkly and Eppo, before returning to Optimizely as Solution Strategy Director. I'm Optimizely's expert on agentic experimentation, and I'll show you exactly where AI agents fit into your program.
Wherever you're starting, there's a seat here for you.
What I care about: Making this genuinely useful, not impressive. You should walk away knowing exactly where AI fits your program, and confident enough to start building.
Used by the biggest experimentation programs in the world.
Salesforce
ebay
Alaska Airlines
American Express
Dolby
Fjällräven
New Era
We mapped our standard experimentation workflow, identified where Optimizely's AI agents plug into current gaps, and scoped out what we could build custom. The sky's the limit.
Brandon Brackett
Head of Growth Experimentation, Salesforce
We went through our entire experimentation process end to end, mapped where AI agents could fit in, and came out with a clear picture of what to build next.
Shaun Dolan
Group Optimisation Manager, Kingfisher plc
Workshop bonus
Track your real fitness too.
We’re tracking the AI fitness of your experimentation program. But you may as well track your personal fitness too. You’ll get a free Apple Watch SE 3—shipped to you after your session.
1
USA
You'll receive an Apple Watch SE 3 GPS 44mm, shipped directly to you.
2
Europe or the U.K.
You'll receive an Apple gift card for the equivalent value—same idea, your choice of model.
3
One per workshop
One Apple Watch per workshop.
* This offer is exclusive to the original invited recipient. If this page was forwarded to you by someone else, the gift does not automatically apply—please get in touch to check whether your account is eligible before booking.
Is this for you?
If you’re the one at Santander UK who gets asked “what’s our AI experimentation strategy?” — this is for you. If you’re still getting the basics of experimentation in place, start there first.
This is for you if...
You’re a Head, VP, or Director of Experimentation or Digital Optimization at Santander UK who’s been asked “What’s our AI plan?”
You’re running experiments across your digital banking flows but haven’t built AI into your program in a structured way
You need to show leadership a clear ROI case for AI agents in mortgage origination, account opening, or self-service — not just a pilot
You’re ready to walk away with a concrete build list mapped to Santander UK’s actual banking journeys, not a framework deck
Not quite yet if ...
You’re still getting Santander UK’s core experimentation program off the ground — get the fundamentals in place first
You’re looking for a general AI overview — this session is applied and specific to your digital banking journeys
You can’t commit 60 focused minutes — this only works if you’re fully in it
Free. Private. No pitch.
Fill in your details and we’ll reach out to confirm a time that works for you.
✓ Completely free—no credit card needed
✓ Specific to Santander UK’s digital banking flows, not a generic overview
✓ No sales pitch—just useful outputs
✓ Apple Watch SE 3 (or gift card) per workshop
