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Frequently Asked Questions
What products are included in the Optimizely X Free Trial?Optimizely X Web Experimentation, Full Stack, and Mobile are included in the Optimizely X Free Trial.
How long is the free trial?The Optimizely free trial is 30 days long.
Do I need a credit card to sign up for a free trial?No.
What happens at the end of the free trial?If you’ve signed up for a plan before your free trial ends, your account and any experiments you have running will continue uninterrupted.
If you haven’t signed up for a plan by the end of your free trial, you may still log into your free trial account, but all experiments will be paused until you sign up for a plan.
How do I sign up for a plan before, during, or after the free trial?Select one of our plans above. We’ll be in touch right away to determine pricing and help you choose the right plan for your business.
I’m an Optimizely customer. Can I sign up for a free trial?The free trial is only available to new Optimizely customers.
I’m an Optimizely customer and don’t see my plan here. Where can I learn more about my plan?Please reach out to your customer success manager or learn more about our legacy plans here.
How are monthly unique visitors counted?Monthly unique visitors are counted by adding the number of unique visitors in an experiment on the web to the number of monthly active users in an experiment on a mobile app. You can distribute the unique visitor allocation however you like.
Does Optimizely offer nonprofit pricing?Yes. Visit Optimizely for non-profits for more information.
I have more questions. Where can I find answers?Check out our Knowledge Base for questions about how Optimizely works on your website or mobile app. If you have questions about an enterprise plan, select one of our plans above. We’ll be in touch right away to help you choose the right plan for your business.