At Optimizely, we are committed to ensuring that our software services are always available and reliable. Our dedicated global managed services team provides 24x7x365 monitoring and operations support, making sure that any issues are addressed promptly. Regular updates and maintenance are part of our routine to keep the system secure and running smoothly.
For real-time updates on our service status, including any incidents or planned maintenance, please visit our Optimizely Status page or reach out to our support team via email at support@optimizely.com. We strive to maintain maximum uptime and are here to help with any concerns or questions you may have about our services.
- Create a new support ticket
For our 24x7x365 support team. - Telephone support
Find the contact information & availability for your region here. - Register an incident
Submit a ticket through our Support system. - Optimizely Services
Optimizely provides a wide range of services such as Premium Support, On-Demand Services, and Expert Services. Learn more to see how else we can help you.