Identity-Driven Personalization

Bridge the first-party data gap by enriching the Optimizely platform with Epsilon’s world-class consumer insights. Deliver hyper-personalized 1:1 experiences for the 98% of your traffic that currently remains unknown. 

The Power of Real-Time Recognition

By integrating Epsilon’s rich, identity-based consumer data with Optimizely’s experimentation and personalization platform, brands gain greater visibility into who their customers and anonymous visitors really are not just what they do on their channels.Epsilon's durable, privacy-compliant insights drive true one-to-one customer experiences. Epsilon's real-time data, applied to Optimizely's experimentation workflows or loaded into a CDP with these workflows, transforms personalization into a competitive advantage, driving measurable growth.

The Result: A seamless transition from an anonymous browser to a known, loyal customer, driving higher conversion rates and a significant lift in marketing ROI. 

Epsilon Integrations with Optimizely

We have a number of integrations with Epsilon focused on the following industries:

  • Retail
  • Financial Services and Insurance (FSI)
  • Travel and Tourism
  • Consumer Technology

Retail

Boost Retail Personalization with Epsilon’s Consumer Insights

Retailers often struggle with limited first-party data, especially for anonymous visitors and early-stage shoppers. By integrating Epsilon’s robust consumer data with Optimizely, retailers can enrich customer profiles with demographics, purchase intent, lifestyle attributes, and category affinities.

Key Benefits

Personalized Shopping Journeys

Deliver tailored product recommendations and content for both known and anonymous visitors.

Purchase Intent Signals

Tap into real-time intent data to target shoppers actively researching specific categories.

Customer Loyalty Growth

Understand consumer lifestyle and preferences to design more relevant loyalty campaigns.

Faster Time-to-Value

Deploy ready-to-use segments that accelerate campaign effectiveness and testing outcomes.

Financial Services & Insurance (FSI)

Drive Smarter Financial Engagement with Epsilon Data in Optimizely

Financial institutions and insurers need more than behavioral signals to engage customers effectively. Epsilon’s consumer data provides deeper context on life-stage, financial wellness, and lifestyle preferences, which can be layered into Optimizely personalization and testing.

Key Benefits

Deeper Customer Understanding

Experimentation isn't just our product. It's how we work. We test ideas, ship quickly, and treat every setback as useful data.

Risk-Aware Personalization

From Stockholm to Sydney and Singapore to New York — you'll work with brilliant people across time zones without losing the human connection.

Increased Conversion

We're building Optimizely One — the world's first AI-powered marketing operating system. Your work ships directly to 10,000+ businesses.

Trust & Compliance Ready

Epsilon’s data is privacy-compliant and identity-resilient, ensuring confidence in regulated industries.

Travel & Tourism

Fuel Travel Experiences with Epsilon’s Enriched Consumer Data

Travel brands must connect with customers based on intent, preferences, and lifestyle motivations. Epsilon’s data enriches Optimizely with powerful insights that reveal who is actively planning trips, what destinations they’re considering, and what experiences they value most.

Key Benefits

Intent-Driven Targeting

Identify and engage customers showing signals of trip planning or vacation research.

Personalized Offers

Deliver relevant promotions for destinations, airlines, or hotels based on lifestyle and interest attributes.

Optimize Loyalty Journeys

Leverage consumer profiles to encourage repeat bookings and loyalty membership growth.

Maximize Conversions

Enhance testing and personalization programs with signals beyond first-party data.

Consumer Technology

Accelerate Consumer Tech Growth with Epsilon-Powered Personalization

Consumer tech companies face long consideration cycles and highly competitive markets. Epsilon’s data enhances Optimizely personalization by revealing audience segments with purchase intent, product preferences, and adoption likelihood.

Key Benefits

Faster Adoption

Identify early adopters and deliver experiences that accelerate trial and conversion.

Competitive Advantage

Reach audiences actively considering competitor products with relevant content and offers.

Enhanced Segmentation

Use lifestyle, demographic, and interest data to tailor messaging for different buyer personas.

Sustained Engagement

Improve retention and upsell programs with deeper insights into consumer behaviors.

Built-in connections across the Epsilon ecosystem

Treat Every Visitor Like a VIP

Stop treating your most valuable prospects like strangers. By combining Epsilon’s identity resolution with Optimizely’s experimentation workflows, you create a high-definition view of every guest the moment they land on your site. Whether they are a first-time visitor or a returning customer, every interaction becomes an opportunity for a perfectly timed, 1:1 engagement.

Questions you might have