Martin Poulsen – IT Manager, NNE tells Optimizely about a scenario that highlights the benefits they see today. "Eric {a colleague} heard that one of his colleagues in Germany needed a URS for an autoclave, but no one in Germany could help him. He went to the tags and found "autoclave", when clicking on it he got Luciano and Liwen as a search result, so he sent them a mail asking for help. Luciano answered right away and now they are in contact to see what can be useful for the project in Germany. Great!
Another example is of a colleague, Dennis who had problems printing a file from Visio. He went to the tags in Ourbook and when typing "visio" he found out that Peter, who sits on the same floor in the office, had tagged himself with that word. In a couple of minutes Peter was able to help Dennis with that problem. Isn't it fantastic? This is how much time we can save by using Ourbook!"