List of Optimizely Subprocessors
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To support the delivery of the Optimizely Services, Optimizely, Inc. (or one of its Affiliates listed below) uses service providers that may store and process personal data about your Visitors and Authorized Users (each, a "Processor"). This page provides important information about the identity, location, and role of these Processors. Terms used on this page but not defined have the meaning set forth in our Terms of Service agreement (the "Agreement").
Third Parties
Optimizely currently uses third party Processors to provide infrastructure services and perform other functions related to the Optimizely Service:
| Entity Name | Processing Activities | Entity Country |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
| Google, Inc. | Cloud Service Provider | United States |
| Akamai Technologies | Content Delivery Network | United States and others |
| Zendesk, Inc. | Cloud-based Customer Support Services | United States |
| SendGrid, Inc. | Cloud-based Email Notification Services | United States |
| Auth0, Inc. | Provides SAML single sign-on functionality | United States |
| Chart.io | Data visualization | United States |
| Castle Intelligence, Inc. | Helps detect and mitigate end-user account take-overs | United States |
| Heroku, Inc. (a Salesforce company) | Hosts Optimizely's program management functionality | United States |
| Pendo, Inc. | In-Product education & analytics; provides end-user guidance for product usage | United States |
| Segment.io, Inc. | Event tracking for applications for service improvement and support | United States |
Optimizely Affiliates
Depending on the geographic location of a Customer or their authorized users, and the nature of the Optimizely Services provided, Optimizely may also engage one or more of the following Affiliates as Processors when accessing Customer Data to deliver support and similar services to a Customer:
| Entity Name | Entity Country |
|---|---|
| Optimizely B.V. | Netherlands |
| Optimizely UK Ltd. | United Kingdom |
| Optimizely GmbH | Germany |
| Optimizely Australia Pty. Ltd | Australia |
Updates
As our business grows and evolves, the Processors we engage may also change. Please check back for updates.