Optimizely
  • Products
    • Web Experimentation
    • Web Personalization
    • Web Recommendations
    • Mobile
    • Full Stack
    • Program Management
    • OTT
    • Analytics
  • Solutions

    • Marketing Teams
    • Product Teams
    • Retail
    • Travel
    • High Tech
    • Finance
    • Media
  • Customers
  • Services

    • Customer Success
    • Solutions Partners
    • Technology Partners
  • Plans
  • Resources
    • Resource Library
    • Academy
    • Community
    • Support
    • Developers
    • Blog
    • Optimization Glossary
    • What is A/B Testing?
  • Careers
  • Get Started
  • Log In
    • Projects Dashboard
    • Account Settings
    • Support
    • Logout

List of Optimizely Subprocessors

Last revised on May 17th 2018
Terms
  • Terms of Service
  • > Service-Specific Terms
  • Add-On Platform Terms of Service
  • Development Platform Terms of Service
Policies
  • Privacy Policy
  • Cookie Policy
  • Opt Out of Optimizely Tracking
  • Acceptable Use Policy
  • Trademark Policy
  • DMCA Policy
  • Anti-Modern Slavery Statement
  • Anti-Bribery and Anti-Corruption Policy
Security / Compliance
  • Security Practices
  • GDPR Planning
Archives
  • Terms and Policy Archives

To support the delivery of the Optimizely Services, Optimizely, Inc. (or one of its Affiliates listed below) uses service providers that may store and process personal data about your Visitors and Authorized Users (each, a "Processor"). This page provides important information about the identity, location, and role of these Processors. Terms used on this page but not defined have the meaning set forth in our Terms of Service agreement (the "Agreement").

Third Parties

Optimizely currently uses third party Processors to provide infrastructure services and perform other functions related to the Optimizely Service:

Entity Name Processing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States
Google, Inc. Cloud Service Provider United States
Akamai Technologies Content Delivery Network United States and others
Zendesk, Inc. Cloud-based Customer Support Services United States
SendGrid, Inc. Cloud-based Email Notification Services United States
Auth0, Inc. Provides SAML single sign-on functionality United States
Chart.io Data visualization United States
Castle Intelligence, Inc. Helps detect and mitigate end-user account take-overs United States
Heroku, Inc. (a Salesforce company) Hosts Optimizely's program management functionality United States
Pendo, Inc. In-Product education & analytics; provides end-user guidance for product usage United States
Segment.io, Inc. Event tracking for applications for service improvement and support United States

Optimizely Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Optimizely Services provided, Optimizely may also engage one or more of the following Affiliates as Processors when accessing Customer Data to deliver support and similar services to a Customer:

Entity Name Entity Country
Optimizely B.V. Netherlands
Optimizely UK Ltd. United Kingdom
Optimizely GmbH Germany
Optimizely Australia Pty. Ltd Australia

Updates

As our business grows and evolves, the Processors we engage may also change. Please check back for updates.

Optimizely
  • Product Features & Benefits

    • Products
    • Plans
    • Developers
  • Solutions

    • Marketing Teams
    • Product Teams
    • Retail
    • Travel
    • High Tech
    • Finance
    • Media
  • Customers

    • Case Studies
    • Solutions Partners
    • Technology Partners
  • Resources

    • Resource Library
    • Blog
    • Optimization Glossary
    • Sample Size Calculator
    • Events
  • About

    • About
    • Careers
    • Press
    • Nonprofits
    • Contact
  • Other

    • Platform Status
    • Customer Success
    • Community
    • Knowledge Base
    • Academy
  • Deutsch
  • English
  • Cookie Settings

© 2019 Optimizely. All Rights Reserved.

  • Terms of Service
  • Trademark Policy
  • Privacy Policy
  • Security
  • Compliance
  • Twitter
  • Facebook
  • LinkedIn
  • Github
  • Google+
Get Started

Talk with a Specialist about getting started with Optimizely:

Hi, let's talk
Not you?

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy. You also agree to receive news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.
Click here to receive the latest news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

Almost ready! Processing form...

Please correct form errors

Thank You

Thanks for contacting us! We will be in touch shortly. In the meantime, check out our resources to start planning your optimization program.

Try Optimizely free for 30 days

You can get the very best of Optimizely without spending a dime.
Try it out for 30 days, on us.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy. You also agree to receive news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.
Click here to receive the latest news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

Almost ready! Processing form...

Please correct form errors

Stay ahead of the game

Receive the most relevant content on digital experimentation in your mailbox.

Subscribe above to receive content from Optimizely and its subsidiaries, such as event announcements, product updates and company news. You can unsubscribe anytime. By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.

Processing.....

Please Correct Form Errors

Thank you

Thanks for contacting us! We will be in touch shortly. In the meantime, check out our resources to start planning your optimization program.

Stay Updated

Sign up to receive resources, product updates and other communications from Optimizely.

Create a developer account

Get a free account with full access to Optimizely's APIs and SDKs.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy. You also agree to receive news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.
Click here to receive the latest news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

Almost ready! Processing form...

Please correct form errors

Subscribe above to receive content from Optimizely and its subsidiaries, such as event announcements, product updates and company news. You can unsubscribe anytime. By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.

×

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna

Download

Lorem ipsum dolor sit amet, consectetur adipiscing elit

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy. You also agree to receive news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

By clicking the button, you agree to Optimizely's Terms of Service and Privacy Policy.
Click here to receive the latest news, product updates, event announcements, and other communications from Optimizely and our subsidiaries. You can unsubscribe anytime.

Almost ready! Processing form...

Please correct form errors

×
Thank you

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor.

Download Testing Toolkit