Mike Casey

With a comprehensive background in customer engagement, digital experience, customer journey orchestration, and omni-channel content operations, I consistently seek to collaborate with highly skilled and motivated individuals who propel our projects forward. Ultimately, it is the people who drive our success.

I am passionate about facilitating critical conversations that lead to successful business outcomes, modern customer engagement strategies, and the genuine innovation that technology, when wielded appropriately, enables. I collaborate with partners and customers throughout the entire project lifecycle, from defining the business case to driving foundational adoption and expanding use cases. I foster essential collaboration between technical and strategic teams to achieve the seamless integration of people, processes, and technology towards success in today’s intricate and transformative projects.