Toolstream utilize Optimizely's Customized Commerce platform to modernize their brand image and enhance the customer experience

Explore Toolstream's journey towards customer-centricity through their strategic adoption of Optimizely's Customized Commerce platform, revolutionizing their brand image and elevating the customer experience.

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At a glance

  • Enhanced Brand Image: Utilizing Optimizely's Commerce Connect platform, Toolstream modernized its brand image to appeal to evolving customer demographics, aligning the brand with changing market trends.
  • Improved Customer Experience: With Optimizely's platform, Toolstream enhanced its e-commerce website, offering a more intuitive and personalized shopping experience. This included features like enhanced search capabilities, multiple ordering methods, and responsive design, allowing customers to browse and shop seamlessly across various devices.
  • Empowered Marketing Team: Optimizely's platform empowered Toolstream's marketing team by providing flexibility and control over content and promotions. With the ability to make real-time updates without relying on developers, the marketing team could respond swiftly to market changes and customer demands, ultimately driving engagement and sales.

Industry

Manufacturing and distribution

Product used

Customer's website

https://www.toolstream.com/