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Support & services

Whether you are trying to figure out how to reach us, or are looking for resources to get something done—we are here to help. 

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Onboarding

Build a better web with a dedicated onboarding support team

Education

Instructor-led learning and certification pathways tailored made to your role, experience, and goals

Academy sign in

Start a course or continue where you left off

Support

Premium support

When you need some extra personalized service for your next digital experience

Developer community

Share expertise and knowledge within likeminded Optimizers

User guides

Easy access to content about getting started and how to best use our products.

Scale

Expert Services

Get help removing complexity from your projects as a customer or partner

Rapid Experimentation Service

Deliver higher experiment ROI with client-side test delivery without the costly overhead

Strategy Consulting​

Aligns resources, processes and strategies for greater impact on your most important metrics

Our support staff at Optimizely were so gracious to assist in our performance audit and were ready to help during our busiest time—Black Friday. We couldn't have done it without you!

Noah Morgan
CTO, NA-KD

Need Support?

We’re here to help. To get fast and efficient support, submit your request through our support portal.

Submit a support ticket