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Build trust. Deliver results. What's next for Healthcare CX

Patients expect more than functional care: they expect frictionless, flexible, and trustworthy experiences. Cloud migration is only the beginning. To truly transform, healthcare organizations must adopt modern content infrastructure, connected workflows, and AI-powered insights to elevate care and engagement.

  • Time: 10:00 AM PT | 1:00 PM ET
Dec
4

Dec, 4, 2025

Online event

Hosted by:

Optimizely
Optimizely

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Optimizely will store and process your personal data as described in our privacy notice. You can opt out at any time.

Join Optimizely CTO Aniel Sud and Forrester guest speaker, Principal Analyst Arielle Trzcinski, for an exclusive fireside chat revealing what’s next for healthcare CX, and how to deliver digital experiences that inspire trust, without disrupting day-to-day operations.

What you’ll learn:

  • Evolve on your own terms: How a composable DXP empowers phased modernization

  • Deliver at scale: Strategies to unify siloed systems and publish consistent content across every touchpoint

  • Activate AI the right way: Use generative and agentic AI to enhance, not replace, human-centric experiences

 

Featuring:

Aniel Sud | CTO, Optimizely

Arielle Trzcinski | Guest Speaker | Principal Analyst, Forrester (Healthcare Vertical)