We have launched 3x as many tests this year than we did during the same timeframe last year. Management is really chuffed about this!
GEORGIA LEWIS
Head of Optimization, Admiral, Admiral
Optimizely services
Optimizely offers a comprehensive suite of services designed to help businesses maximize their digital potential, from strategic planning and rapid experimentation to ongoing expert support. Our services are tailored to guide you through digital transformation, accelerate your experimentation efforts, and align your strategies for impactful growth.
Expert Services | Rapid Experimentation | Strategy Consulting Services
Expert Services
Optimizely's Expert Services are designed to help customers and partners confidently navigate digital transformation and effectively utilize the Optimizely platform. Our goal is to ensure that your investment in Optimizely translates into tangible results without adding complexity.
Key benefits
Feel understood
Let us listen to your goals and objectives so we can make sure your platform is set up to get you there.
Adopt products effectively
We ensure your investment is fully incorporated into all areas of your business.
Continuously optimizely
Use Quarterly Business Reviews to analyze progress and get ready for whatever comes next.
Expert Services can help you with
- Ongoing support and maintenance
- New feature development
- Migrations
- Upgrades
- New release installations
- Performance monitoring
Rapid Experimentation
Optimizely's Rapid Experimentation team specializes in accelerating test delivery to achieve a higher return on investment (ROI) from your experimentation efforts. We augment your existing teams and address process gaps without incurring significant overhead costs.
How we help
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Fill resource gaps: We address shortages in developer, design, or strategy resources to help you maintain and improve your experimentation ROI.
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Lead with experience: We provide strategic insight, best practices, proven processes, quality development, and extensive experimentation experience.
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Deliver more tests: Acting as an extension of your team, we increase the volume of experiments, leading to more informed decisions and increased value.
Everything you need to succeed
Your test program can only drive value when you are actually running tests. We give you the resources you need to run fast when resources are tight.
Rapid Experimentation provides:
- Deep experimentation expertise
- Efficient test development and QA
- Test design and UX/UI design reviews
- Custom tracking and targeting
- Test ideation support
Our team roles
- Optimization Manager: A seasoned experimentation expert who deeply understands your program and acts as an extension of your team.
- Project Management: Coordinates all aspects of projects to ensure quick turnarounds and reduce client complexities.
- Developers: Experimentation and product experts who deliver results quickly.
- Designers: World-class designers experienced in crafting hundreds of tests for leading brands.
Strategy Consulting Services
Optimizely's Strategy Consulting Services help businesses align resources, processes, and tactics for greater impact on key metrics. We believe that growth is achieved through a combination of advanced technology and intelligent strategies.
Core focus areas
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Experiment strategically: We help you utilize data effectively to identify opportunities, formulate strong hypotheses, and improve critical metrics.
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Keep getting better: We consult on delivering features within an experimentation framework, promoting an "always-on" delivery approach for continuous improvement.
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Learn. Improve. Repeat.: We continuously identify process inefficiencies and help you improve workflows to execute more experiments, faster.
Why choose Optimizely for strategy consulting?
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Trusted expertise: We are trusted by over 9,000 businesses and have facilitated millions of successful customer experiences.
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Leverage leading insights: Our Strategy Consultants are market leaders in experimentation, drawing from over one million experiments that have generated over a billion dollars in incremental revenue for customers.
How our Strategy Consultants work
Your Strategy Consultant acts as an extension of your team, guiding you through the entire experiment lifecycle to ensure effectiveness and repeatability. They also assess team collaboration and execution, providing recommendations for improvement in areas such as:
- Metric alignment: Defining clear goals and aligning them with relevant metrics to ensure experimentation focuses on what matters most
- Iteration: Quantifying impact to accelerate and evangelize learnings across your organization.
- Hypothesis generation: Running workshops to build a strong backlog of hypotheses aimed at improving key metrics.
Onboarding
We empower customers and partners to expertly implement our products with the support of a dedicated team.
Everything you'll need
- Gain value, faster: We work alongside our partners and customers to drive real and measurable value based on individual objectives.
- Guarantee adoption: The Optimizely Onboarding team provides the expertise, insight and best practices to utilize our platform.
- Make your vision a reality: Assisting with hundreds of projects a year, across all geographies and industries, gives our team unique knowledge and capabilities.
We are with you every step of the way
From the day that your contract is signed to the day that you go live, dedicated team members will help ensure that everything runs smoothly.
Define your needs
Meet your Onbording Project Manager on a kick-off call where they align your needs and expectations with your goals. No matter the scale or complexity, you will have a dedicated team in the trenches with you.
Launch confidently
All of the hard work in implementation leads up to launch. Before you flip the switch, your dedicated team will help make sure you are ready. During Go-live, we are on hand to monitor your solutions and track metrics.
Determine next steps
Once your site is up and running, you will be handed over to your Customer Success Manager. Their role is to understand your business needs and ensure your platform continues to exceed expectations.
Contact us
Whether you have a digital project about to begin, or you're in the early stages of research, we'd love to talk!
Our teams have a wealth of experience in digital transformation projects and can provide insight on how Optimizely fits with your existing digital platforms, or even just open up some areas for consideration as you undergo a new digital transformation project.