Learn marketing terminology with ease
The digital space is full of acronyms and jargon, and the optimization glossary is here to help. Our glossary is a dictionary of the terminology most commonly used by optimization, content and commerce professionals.
A method of comparing two versions of a webpage or mobile app experience against each other in order to test the accuracy of the testing tool.
A method of comparing two versions of a webpage or mobile app experience against each other to determine which performs best.
A method of comparing multiple versions of webpage or mobile app against each other to determine which performs best.
Account based marketing
A business marketing strategy that concentrates resources on a set of target accounts within a market.
Agile content development and project management is efficient and increasingly used by content and marketing teams. Learn how agile CMS facilitates the process of moving content from development to omnichannel delivery.
The process of building a mobile application to meet the needs of specific audiences.
Behavioral science studies the way that emotions, the environment, and social factors influence our decisions.
Below the fold
The portion of a webpage that is not immediately visible when the page loads, that users must scroll to see.
A software development technique which utilizes two production environments (a "blue environment" and a "green environment") in order to make the software deployment process easier and safer.
The percentage of site visits that are single-page sessions, with the visitor leaving without viewing any other pages.
Brand engagement refers to the creation of attachments between consumers and brands. These attachments may be emotional or rational, and they produce brand loyalty over time. This solidifies the brand and helps to improve the customer experience.
An event that involves people interacting in an online environment on the web, rather than meeting in a physical location
Call to action
A call to action or CTA is a prompt on a website that tells the user to take some specified action.
A way to reduce risk and validate new software by releasing software to a small percentage of users.
Learn what commerce is, why it’s important, the different branches of commerce, and the major commerce business models.
Learn what a content calendar is, why it's important, and how you can leverage it to better manage your marketing activities.
Digital content delivery requires far more strategy than posting an article and tweeting about your product; it requires delivering digital content that appeals to different customers at various stages in their customer journey. Learn some pro tips here.
A content hub is a curated collection of branded content on a specific topic or subject. It houses articles, videos, infographics, and other forms of content that let users take a deep dive into a specific area in which the brand is an authority or expert.
Content hub software
Ever wondered what content hub software is and how it differs from a CMS? Content hub software allows you to streamline and integrate your omnichannel content seamlessly across teams and platforms. Learn how.
A technique which uses software and artificial intelligence to measure the impact of content and generate content strategy insights.
Content lifecycle management
With 70% of businesses leveraging content marketing, understanding your company’s content lifecycle is crucial. So, what is content lifecycle management? Read on to explore this essential technique.
Content management infrastructure
A content management infrastructure (CMI) solution is key to streamlining production and delivery of your digital content. Learn why CMI is so important and how to find the exact CMI solution you need.
Content management system
An application that allows multiple contributors to create, edit and publish web content.
Content recommendation engine
Learn what a content recommendation does and how it works, including the three types of filtering engines – collaborative, content-based, and hybrid.
A software development process for getting code changes into production quickly and safely.
A devops and software development practice where code is continuously integrated into the trunk where these integrations are automatically built and tested.
The number of conversions on a webpage or app divided by the total number of visitors.
Conversion rate optimization
The process of increasing the percentage of conversions from a website or mobile app.
Customer data platform
A customer data platform (CDP) is one of the most efficient tracking technologies in data-driven metrics being adopted by marketing firms.
Customer journey management
A headless CMS is a content management system that separates the backend content management from the frontend, presentation layer.
When the mind becomes fatigued after a sustained period of decision making, such as when faced with too many options on a website.
Decoupled CMS offers companies the most robust and future-proof option of all CMS designs. Learn more about what decoupled CMS is and why it may be the right choice for your company.
Digital asset management
Discover what digital asset management is and how it's used to manage all aspects of the digital asset lifecycle, from content creation to asset retirement.
In today's digital age, online content is one of the primary ways to differentiate your brand from competitors. Different industries use digital content to create meaningful experiences deployed across different channels using a variety of formats.
Digital content delivery platform
A digital content delivery platform helps organizations create, stage and deliver media across all digital channels. Here is everything you need to know.
Digital content management
Digital content management (DCM) is a set of processes allowing businesses to streamline digital content production, allocation and distribution. Think of DCM as a superhero librarian managing and protecting your digital capital.
Contextualizing your value-added proposition across diverse digital landscapes will help your business grow its market, find new customers and innovate. Learn how to determine your company’s role in different digital ecosystems and strategize for growth.
Digital experience platform
A software platform that manages digital experience across a broad range of digital touchpoints
An ecommerce platform will help your company reach customers and make sales online, nearly all the time. You have several ecommerce platform choices. We review ecommerce options for different types of businesses.
Enterprise commerce is selling that occurs on an enterprise-level. Typically, you’ll see this term applied to mean enterprise-grade ecommerce software.
Data and analytics drive your customer experience (CX) and journey designs across all your digital touchpoints to create meaningful engagements with your customers.
The process of providing your customers with the best possible experience across all touchpoints through analytics, user research, A/B testing, and personalization.
A copy of the main codebase where an individual or team of software developers can work on a new feature until it is complete.
A software development technique that turns certain functionality on and off, without deploying new code.
The software development process of testing multiple variations of a feature to determine the best user experience.
A headless CMS is a content management system where the front-end and back-end functions are separated.
The process of developing multiple title variations for an article or piece of online media to determine which one performs the best.
A graphical representation of data such as clicks and scrolls that uses a system of color-coding to represent different values.
An oversized image or video at the top of a website, often extending full-width and featuring a CTA and/or value proposition.
How to improve conversion rates
Learn how to improve your conversion rates through A/B testing to drive your business objectives.
A marketing methodology that is designed to draw visitors and potential customers in, rather than outwardly pushing a brand, product or service onto prospects.
Visual and textual cues that provide website vistors with hints on what information a site contains.
Landing page optimization
The process of improving elements on a landing page to increase conversions.
The process of generating consumer interest for a product or service with the goal of turning that interest into a sale.
Lean hypothesis testing
An approach to agile product development that’s designed to minimize risk, increase speed of development, and hone product market fit by building and iterating on a minimum viable product (MVP)
The replacement of repetitive manual marketing processes and tasks with solutions that are automated, especially in regards to e-mail marketing.
Discover what marketing strategy is, why it's important and how to create a successful marketing strategy for your business or brand.
Marketing technology stack
A grouping of technologies that marketers leverage to conduct and improve their marketing activities.
Mobile app A/B testing
The practice of using A/B testing to test different experiences within mobile apps.
A form of A/B testing that uses machine learning algorithms to dynamically allocate traffic to variations that are performing well.
A technique for testing a hypothesis where multiple variables are modified, in order to determine the best combination of variations on those elements of a website or mobile app.
Learn what omnichannel marketing is, how it differs from multichannel marketing, and why it can be important for your business.
A software development technique for mobile apps where the behavior or features of an app can be changed remotely without having to publish an app update.
The path taken by a potential customer through a website or app as they move towards becoming a customer.
Search engine marketing
A digital marketing strategy used to increase the visibility of a website in search engine results pages, especially with regards to paid advertising.
Search engine optimization
The art and science of getting pages to rank higher in search engines such as Google and Bing.
A form of experimentation where unlike in client-side testing, the variations of a test are rendered directly on the web server before it is delivered to the client.
Shopping cart abandonment
When a potential customer starts a check out process for an online order but drops out of the process before completing the purchase.
A strategy for conducting controlled, randomized experiments with the goal of improving a conversion metric on a website or mobile app.
A landing page which is specifically designed to 'squeeze' e-mail addresses out of visitors and prospects.
The likelihood that the difference in conversion rates between a given variation and the baseline is not due to random chance.
Testing in production
A software development practice in which new code changes are tested on live user traffic rather than in a staging environment.
A strategy where engineers merge smaller changes more frequently into the main codebase and work off the trunk copy rather than work on long-lived feature branches.
Type 1 error
A statistics term used to refer to an error that is made in testing when a conclusive winner is declared although the test is actually inconclusive.
A method of evaluating a website or app’s readiness for release by testing it with real users who are part of your target audience.
A standard measure of ad viewability defined by the IAB to be an ad which appears at least 50% on screen for more than one second.
An event that involves people interacting in an online environment on the web, rather than meeting in a physical location
The measurement and analysis of data to inform an understanding of user behavior across web pages.
The process of using controlled experimentation to improve a website's ability to drive business goals.
What is a content marketing platform?
A content marketing platform (CMP) helps marketing teams coordinate content creation and delivery efforts across the organization. Here’s how it works.