Optimization Glossary

The optimization space is full of acronyms and jargon, and Optipedia is here to help. Our optimization glossary is a dictionary of the terminology most commonly used by optimization professionals.

Expand your optimization vocabulary today!

Want to know the difference between A/B Testing, Split Testing, and Multivariate Testing? Or what the heck CRO, LPO, and EXO stand for? Maybe you're looking for a refresher on Statistical Significance and Sales Funnels? Browse our optimization glossary and learn to speak the language of optimizers!

A

A/A Testing

A method of comparing two versions of a webpage or mobile app experience against each other in order to test the accuracy of the testing tool.

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A/B/N Testing

A method of comparing multiple versions of webpage or mobile app against each other to determine which performs best.

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Above The Fold

The top most portion of a webpage that is visible without users having to scroll.

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A/B Testing

A method of comparing two versions of a webpage or mobile app experience against each other to determine which performs best.

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Account Based Marketing

A business marketing strategy that concentrates resources on a set of target accounts within a market.

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Ad Viewability

The concept of how visible ads on a website or mobile app are to users.

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Agile CMS

Agile content development and project management is efficient and increasingly used by content and marketing teams. Learn how agile CMS facilitates the process of moving content from development to omnichannel delivery.

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API-First CMS

Learn what an API-first CMS is, how it differs from API-only and no-API CMSs, and how a headless CMS can enable easy content updates and omnichannel marketing.

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App Personalization

The process of building a mobile application to meet the needs of specific audiences.

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Average Order Value

The average dollar amount spent each time a customer places an order on a website or mobile app.

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B

B2B eCommerce

The online sale of goods or services between businesses.

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Behavioral Science

Behavioral science studies the way that emotions, the environment, and social factors influence our decisions.

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Below The Fold

The portion of a webpage that is not immediately visible when the page loads, that users must scroll to see.

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Blue-Green Deployment

A software development technique which utilizes two production environments (a "blue environment" and a "green environment") in order to make the software deployment process easier and safer.

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Bounce Rate

The percentage of site visits that are single-page sessions, with the visitor leaving without viewing any other pages.

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Brand Engagement

Brand engagement refers to the creation of attachments between consumers and brands. These attachments may be emotional or rational, and they produce brand loyalty over time. This solidifies the brand and helps to improve the customer experience.

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Brand Home

An event that involves people interacting in an online environment on the web, rather than meeting in a physical location

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Bucket Testing

A method of testing two versions of a website or app against one another to see which one performs better on specified key metrics. Synonym for split testing.

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Business Intelligence

Discover what business intelligence (BI) is, how it works, and why it’s important to your company – for operations, finance, sales, marketing and more.

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C

CCPA

What the CCPA is, why it's important, whether it applies to your business, and what you must do to comply with the new privacy protections.

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Call To Action

A call to action or CTA is a prompt on a website that tells the user to take some specified action.

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Canary Testing

A way to reduce risk and validate new software by releasing software to a small percentage of users.

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Click-Through Rate

The percentage of people that click on an element that they have been exposed to.

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Content Delivery

Digital content delivery requires far more strategy than posting an article and tweeting about your product; it requires delivering digital content that appeals to different customers at various stages in their customer journey. Learn some pro tips here.

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Content Hub

A content hub is a curated collection of branded content on a specific topic or subject. It houses articles, videos, infographics, and other forms of content that let users take a deep dive into a specific area in which the brand is an authority or expert.

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Content Hub Software

Ever wondered what content hub software is and how it differs from a CMS? Content hub software allows you to streamline and integrate your omnichannel content seamlessly across teams and platforms. Learn how.

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Content Intelligence

A technique which uses software and artificial intelligence to measure the impact of content and generate content strategy insights.

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Content Management Infrastructure

A content management infrastructure (CMI) solution is key to streamlining production and delivery of your digital content. Learn why CMI is so important and how to find the exact CMI solution you need.

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Content Management System

An application that allows multiple contributors to create, edit and publish web content.

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Content Recommendation Engine

Learn what a content recommendation does and how it works, including the three types of filtering engines – collaborative, content-based, and hybrid.

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Continuous Delivery

A software development process for getting code changes into production quickly and safely.

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Continuous Integration

A devops and software development practice where code is continuously integrated into the trunk where these integrations are automatically built and tested.

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Conversion

When a user completes some predetermined action on your site.

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Conversion Rate

The number of conversions on a webpage or app divided by the total number of visitors.

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Conversion Rate Optimization

The process of increasing the percentage of conversions from a website or mobile app.

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Customer Data Platform

A customer data platform (CDP) is one of the most efficient tracking technologies in data-driven metrics being adopted by marketing firms.

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Customer Journey Management

A headless CMS is a content management system that separates the backend content management from the frontend, presentation layer.

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Customer Journey Mapping

Customer journey mapping helps you optimize every customer experience by tying together all touchpoints into a cohesive story.

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D

Decision Fatigue

When the mind becomes fatigued after a sustained period of decision making, such as when faced with too many options on a website.

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Decoupled CMS

Decoupled CMS offers companies the most robust and future-proof option of all CMS designs. Learn more about what decoupled CMS is and why it may be the right choice for your company.

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Digital Content

In today's digital age, online content is one of the primary ways to differentiate your brand from competitors. Different industries use digital content to create meaningful experiences deployed across different channels using a variety of formats.

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Digital Content Delivery Platform

A digital content delivery platform helps organizations create, stage and deliver media across all digital channels. Here is everything you need to know.

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Digital Content Management

Digital content management (DCM) is a set of processes allowing businesses to streamline digital content production, allocation and distribution. Think of DCM as a superhero librarian managing and protecting your digital capital.

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Digital Customer Experience

Digital customer experience (DCX) lies at the core of today’s successful businesses. Learn what DCX is, how to manage it for your company, and the benefits of choosing a cloud-based DXP to earn maximum revenue from your customers.

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Digital Ecosystem

Contextualizing your value-added proposition across diverse digital landscapes will help your business grow its market, find new customers and innovate. Learn how to determine your company’s role in different digital ecosystems and strategize for growth.

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Digital Experience Platform

A software platform that manages digital experience across a broad range of digital touchpoints

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Digital Marketer

Wonder what a digital marketer actually does? Learn what a digital marketer is, can do for your company and what skills to look for when hiring one.

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Digital Web Strategy

Organizations use a digital web strategy to maximize the business benefits of web content across all digital channels.

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E

Ecommerce Platform

An ecommerce platform will help your company reach customers and make sales online, nearly all the time. You have several ecommerce platform choices. We review ecommerce options for different types of businesses.

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Enterprise Commerce

Enterprise commerce is selling that occurs on an enterprise-level. Typically, you’ll see this term applied to mean enterprise-grade ecommerce software.

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Experience Analytics

Data and analytics drive your customer experience (CX) and journey designs across all your digital touchpoints to create meaningful engagements with your customers.

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Experience Management

Experience management requires using customer data to create engaging content and make compelling offers when your customer is ready to accept them. Learn what experience management is to earn more marketing ROI.

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Experience Optimization

The process of providing your customers with the best possible experience across all touchpoints through analytics, user research, A/B testing, and personalization.

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Experiential Marketing

A marketing strategy which aims to provide audiences with unique, branded experiences.

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F

Feature Branch

A copy of the main codebase where an individual or team of software developers can work on a new feature until it is complete.

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Feature Flags

A software development technique that turns certain functionality on and off, without deploying new code.

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Feature Rollout

The software development process of introducing a new feature to a set of users.

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Feature Test

The software development process of testing multiple variations of a feature to determine the best user experience.

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Feature Toggle

A mechanism that allows code to be turned “on” or “off” remotely without the need for a deploy.

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G

GDPR

What the GDPR is, why it's important, whether it applies to your business, and what you must do to comply with the new privacy protections.

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Growth Hacking

The use of resource-light and cost effective marketing tactics to help grow and retain an active user base, sell products and gain exposure.

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H

Headless CMS

A headless CMS is a content management system where the front-end and back-end functions are separated.

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Headless CMS for Experience Management

Headless and Agile CMS are amazing tools, which will help you build and manage an engaging, omnichannel customer experience. Learn how to get the most out of your headless CMS solution.

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Headless Commerce

Discover the benefits of headless commerce – what it is, examples of headless commerce in action, and how to choose a headless commerce platform.

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Headline Testing

The process of developing multiple title variations for an article or piece of online media to determine which one performs the best.

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Heatmap

A graphical representation of data such as clicks and scrolls that uses a system of color-coding to represent different values.

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Hero Image

An oversized image or video at the top of a website, often extending full-width and featuring a CTA and/or value proposition.

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Hyper-Personalization

Evolving consumer expectations require hyper-personalization to create meaningful connections with customers by utilizing modern digital experience platforms (DXP).

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I

How to Improve Conversion Rates

Learn how to improve your conversion rates through A/B testing to drive your business objectives.

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Inbound Marketing

A marketing methodology that is designed to draw visitors and potential customers in, rather than outwardly pushing a brand, product or service onto prospects.

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Information Scent

Visual and textual cues that provide website vistors with hints on what information a site contains.

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iOS A/B Testing

The process of running a controlled experiment comparing one or more versions of an iOS app against the original to improve certain metrics.

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L

Landing Page Optimization

The process of improving elements on a landing page to increase conversions.

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Lead Generation

The process of generating consumer interest for a product or service with the goal of turning that interest into a sale.

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Lean Hypothesis Testing

An approach to agile product development that’s designed to minimize risk, increase speed of development, and hone product market fit by building and iterating on a minimum viable product (MVP)

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Lifetime Value

An estimate of the average revenue that your customers will generate throughout their lifespan as a customer.

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M

Marketing Automation

The replacement of repetitive manual marketing processes and tasks with solutions that are automated, especially in regards to e-mail marketing.

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Marketing Technology Stack

A grouping of technologies that marketers leverage to conduct and improve their marketing activities.

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Mobile App A/B Testing

The practice of using A/B testing to test different experiences within mobile apps.

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Multi-Armed Bandit

A form of A/B testing that uses machine learning algorithms to dynamically allocate traffic to variations that are performing well.

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Multivariate Testing

A technique for testing a hypothesis where multiple variables are modified, in order to determine the best combination of variations on those elements of a website or mobile app.

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Multivariate Testing vs A/B Testing

Learn about the key differences between A/B testing and multivariate testing, and when is the best time to use each approach.

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O

Omnichannel Content

Discover what omnichannel content is, why it’s important, and how to create and manage it with the Optimizely Digital Experience Platform.

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Omnichannel Marketing

Learn what omnichannel marketing is, how it differs from multichannel marketing, and why it can be important for your business.

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Online Marketing

The strategy for leveraging web-based channels to spread a message about a company’s brand, products, or services to its potential customers.

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P

Progressive Delivery

A method of gradually rolling out new features in order to limit the potential negative impact and gauge the user engagement with new product features.

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R

Remote Config

A software development technique for mobile apps where the behavior or features of an app can be changed remotely without having to publish an app update.

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Revenue Per Visitor

A metric for website performance calculated by dividing the total revenue by the total number of visitors to your website.

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T

Testing in Production

A software development practice in which new code changes are tested on live user traffic rather than in a staging environment.

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