Skip to content

Resources
Plans
Partners
Developers

Skip to content

360° Customer Profile & Predictive Personalization

Works With

Data Platform

Built by

Documentation

Valtech_One-pager_Pdf
GitHub Repository: ProfileMaker
Valtech_Customer Profile & Predictive Personalization_Pdf

Benefit

The solution replaces manual analysis with real-time customer intelligence, creating unified profiles that drive personalized product recommendations, content suggestions, educational resources, and automated next-best-actions across channels. It enriches customer attributes for segmentation and targeting, streamlines workflows, improves engagement, and provides a repeatable framework for any marketer with a CDP and digital experience stack.

How It Works

The 360° Customer Profile & Predictive Personalization agent leverages Opal to transform fragmented customer data into a unified profile that drives real-time next-best actions. The ODP Browser fetches customer behavioral, purchase, and engagement data from ODP, which is then unified, enriched with predictive insights by the Opal Agent, and automatically written back to ODP automatically.

Who it helps

This industry-agnostic solution, built on Opal’s agent workflows and integrations, is designed for any ODP or CDP customer across Retail & eCommerce, B2B & SaaS, Media & Publishing, Manufacturing, Subscription businesses, and Financial Services.

PlayPause

0:00

0:00

/

0:00

MuteUnmute

0%

0.25x

0.5x

0.75x

Normal

1.25x

1.5x

1.75x

2x

Auto

Transcript

Global HQ

119 5th Ave 7th floor

New York, NY 10003, USA

Phone: +1 603 594 0249

Products

All products
Plans & pricing
Integrations
Roadmap
Services

Resources

Insights
Blog
Developers
Support
Education

Company

About us
Working at Optimizely
Diversity & inclusion
Executive team
Press