Chicago Roadshow

Experience what’s next for digital at the Optimizely Roadshow 2026, coming directly to you in Chicago for a special hands-on event.

Mar
12

Mar, 12, 2026

Convene 311 W Monroe

Chicago, IL

Hosted by:

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Optimizely will store and process your personal data as described in our privacy notice. You can opt out at any time.

Event highlights

  • Customer stories
  • Leadership vision
  • Community connection
  • Hands-on product time

Wondering how the best teams accelerate their marketing from start to finish? Go behind the scenes with the experts who built Optimizely One and the leaders putting it to work.

You'll see firsthand how Opal empowers teams to move with speed and scale across content, experimentation, personalization, and commerce. Ideal for digital leaders, marketers, and product developers who want to connect with peers and get ahead.

Speakers

Craig Ferrara
Craig Ferrara
VP Customer Advocacy, Optimizely
John Habib
John Habib
Director, Content Strategy, Diligent
Rikesh Shah
Rikesh Shah
Senior Manager - Test & Learn and CX VoC, United Airlines
Kelby Fritz
Kelby Fritz
Technical Product Lead, Binny's Beverage Depot
Trevor Pope
Trevor Pope
Senior Director, Solution Architecture, Optimizely

Agenda

10:30 AM-12:00 PM
[Customers Only] The AI Playbook: Identifying High- Impact AI Use Cases
Most teams can brainstorm dozens of AI ideas in minutes. The hard part is choosing the fewthat will actually move the needle. In this 90-minute practical session, you will learn how to identify, define, and prioritize AI use cases that improve marketing productivity and unlock measurable growth. You will learn how to: 
- Spot high-value AI opportunities in your existing marketing processes
- Turn ideas into clear, actionable use cases using anexample end-to-end marketing workflow
- Priorize what to deliver first and leave with a practical, phased roadmap.
12:00 PM-1:00 PM
Lunch & Registration
Check in & get settled for an afternoon of insights. 
1:00 PM-1:20 PM
Inside the minds of today’s digital leaders
Marketing and digital leaders are navigating a perfect storm: broken tech foundations, rising expectations, and an evolving set of channels — all influenced by AI and new buyer behavior.
1:20 PM-1:40 PM
The Work We Dreamed of: An AI Builder's Perspective
Get reintroduced to the agent orchestration platform for marketers.
1:40 PM-2:00 PM
Customer Spotlight with Diligent
Peek behind the scenes at a real AI adoption journey.
John Habib
John Habib
Craig Ferrara
Craig Ferrara
2:00 PM-2:15 PM
Break
2:15 PM-2:45 PM
Unlock the AI Potential
See in action how Opal is helping marketers with:
- Quality content at scale ​
- Continuous compliance and quality​
- Insights at your fingertips ​
2:45 PM-3:00 PM
Break
3:00 PM-3:35 PM
Breakout Sessions - Learn From Your Peers
Choose your adventure:

Experience Optimization Case Study with United Airlines 

AMA(i): A safe space for asking your burning AI questions
In the rapidly evolving world of Artificial Intelligence, it's natural to have questions – from foundational concepts to practical applications and ethical considerations. This interactive 30-minute AMA (Ask Me Anything) session provides a judgment-free zone for you to bring all your burning AI questions to the table. Whether you're curious about how AI impacts your daily work, its future implications, or simply want to demystify complex AI jargon, this is your opportunity to get clear, concise answers.

Smarter, faster Commerce with Binny's Beverage Depot
Industry experts share how they’ve leveraged AI and eCommerce innovation to drive efficiency and growth this past year.
Rikesh Shah
Rikesh Shah
John Habib
John Habib
Kelby Fritz
Kelby Fritz
3:35 PM-3:45 PM
Transition Break
3:45 PM-4:20 PM
Product Workshops
Get hands on:

GEO Just Blew Up Your Content Ops. Here's Your New Model.

GEO just changed everything in content operations. Old playbook? Toss it. AI impacts your entire content lifecycle: Build structured content, design AI-powered workflows, maximize content reuse, optimize for AI Search and overviews, and craft experiences for humans and AI. See how Optimizely marketers leverage AI in content ops for GEO. Stay ahead.

Experimentation Agents In Action + Platform Innovations

How to use agents across your experimentation platform (both FX and WebX) from ideation to insight. 

The B2B AI Checklist

A quiz-style workshop helping leaders identify where to integrate AI into ecommerce workflows, with examples of high-value AI agents.

4:20 PM-5:30 PM
Happy Hour
Grow your network over bites and sips. 
6:00 PM
After Hours Partner Dinners
Looking to continue your networking? Join our Optimizely partners for dinner! Connect with your Optimizely representative for details.

Convene 311 W Monroe

311 W Monroe, Chicago, IL