Certainly

Certainly is a conversational commerce platform that facilitates the creation of virtual assistants for ecommerce businesses. Certainly allows businesses to quickly build Natural Language Processing (NLP) smart assistants (chatbots and voicebots) with little or no coding needed. Virtual assistants are used in driving sales on e-commerce sites, supports consumers in post-purchase support, as well as in B2B contexts to automate recurring requests.

Certainly is a conversational AI commerce platform that facilitates the creation of virtual assistants for ecommerce businesses. The Natural Language Processing (NLP) service understands any written language and provides a rich base of pre-trained intents, tailored to ecommerce covering all the typical reasons for getting in touch with an ecommerce brand ranging from Product recommendations, Shipping/delivery to Smalltalk, and the models can be extended by Certainly’s customers. The service is meant to empower business line of people in creating the best virtual sales-assistants for their organization, removing the need for coding and accelerating the time to value.

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Certainly

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