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Optimizely Named Leader in IDC MarketScape of Content Management Systems for Persuasive Digital Experiences

Company received highest ratings for AI content intelligence capabilities, content services

NEW YORK, September 27, 2021 – Today, leading provider of digital experience platform solutions, Optimizely, announced it is positioned in the Leader category of the 2021 IDC MarketScape of Content Management Systems (CMS) for Persuasive Digital Experiences. Optimizely’s advanced artificial intelligence (AI) and machine learning (ML) enabling personalized content experiences at scale are cited as a key differentiator (Source: IDC.). The announcement comes on the heels of the company’s annual conference, Opticon21 and introduction of data core service to strengthen Optimizely’s Digital Experience Platform (DXP).

The report evaluated 16 vendors, and Optimizely was named a Leader in the inaugural report based on its content intelligence capabilities, for which the company received the highest ratings among surveyed customers and partners, with AI-powered personalization and actionable data insights to influence editorial decisions. Optimizely also received high rankings for its content services, with combined CMS and commerce information in one content design.

Optimizely also received high marks for its partner ecosystem, including the dedicated Partner Solution Architect team to assist with onboarding and ramping up new partners quickly in using the system. Partners evaluated for the report noted the company as quick to install with a well-documented and easy to use API set. In July, the company launched the Optimizely Technology Partner Network to bring a smart tech stack to customers through strategic partnerships.

“We’re honored to be named a Leader by IDC as it validates our focus to enable companies to create digital experiences based on data rather than guesswork,” said Alex Atzberger, CEO of Optimizely. “A company’s digital experience is not only the soul of its brand but also the engine of their business. Companies need to adapt to way customers want to engage. We are continuing to focus on strengthening our DXP to help our customers become adaptive so that they not only survive but thrive.”

Optimizely’s content management, digital commerce, personalization, and analytics capabilities allow the delivery and optimization of digital experiences across multi-experience customer journeys for 9,000 business-to-consumer (B2C) business-to-business (B2B) organizations. Brands like eBay, KLM, Toyota and Santander, choose Optimizely's DXP, enabling them to provide the best digital experiences for customers, with the flexibility needed to map capabilities to desired business outcomes.

About Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One™, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We help companies around the world orchestrate their entire content lifecycle, monetize every digital experience and experiment across all customer touchpoints – all through Optimizely One™, the leading digital experience platform that powers every phase of the marketing lifecycle through a single, AI-accelerated workflow. 

Optimizely has nearly 1500 employees across our 21 global offices and has 700+ partners. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. At Optimizely, we live each day with a simple philosophy: large enough to serve, small enough to care. Learn more at optimizely.com

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Media Contacts:

Rachel Teitt Gill
Vice President, Global Communications & Creative
+1 740-815-1588
Rachel.teittgill@optimizely.com

Victoria Johnson
Sr. Manager, Global Communications
Victoria.Johnson@optimizely.com