Using Empathy to Build Custom Solutions at Scale

Segment supports a huge ecosystem of partners and platforms, but there are always requests for more customizable options. What if, instead of answering each custom request, we empower customers and partners to build exactly what they’re looking for? Join PM Andy Yeo as he discusses the ideas, conversations, testing, and validation that brought their latest product release—Functions—to life.

When you attend this webinar, you will:

  • Learn how product teams go from customer feedback to shipping features
  • Walk away with tactics for testing and iterating to launch features that solve customer needs
  • Hear an exclusive preview of an upcoming product launch at Segment


Andy Yeo is a Product Manager focused on platform extensibility at Segment. He has also held various go-to-market roles at Hootsuite and LinkedIn while living and working in Australia, Asia, and North America. Andy is an avid volleyball player, amateur photographer, and food fanatic. He loves connecting with fellow PMs to discuss enterprise tech, remote work and the future of education - feel free to connect via Twitter (@yeoa) or LinkedIn.

Andy Yeo

Product ManagerSegment


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