About Certainly
Certainly is a conversational AI commerce platform that facilitates the creation of virtual assistants for ecommerce businesses. The Natural Language Processing (NLP) service understands any written language and provides a rich base of pre-trained intents, tailored to ecommerce covering all the typical reasons for getting in touch with an ecommerce brand ranging from Product recommendations, Shipping/delivery to Smalltalk, and the models can be extended by Certainly’s customers. The service is meant to empower business line of people in creating the best virtual sales-assistants for their organization, removing the need for coding and accelerating the time to value.