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Frequently Asked Questions

Commerce Cloud is our fully featured experience platform for digital shopping and customer experience management.

No, we provide the full service of provisioning and managing your environment for optimal global availability.

Nope! Commerce Cloud is built on Content Cloud, so you get the best of both with creative content management and a fully featured ecommerce system.

A complete solution for digital commerce including a promotions engine, product information manager, order manager and customer service representative interfaces are typical in customer projects. Digital experience capabilities such as web experimentation and product recommendations are commonly added to drive lift and growth to KPIs.

More than a ‘shop’, our customers provide rich product and content experiences to customers with a breadth of functionality. Marketing automation, product recommendations, analytics and personalization are at your disposal in addition to a customer data platform.

Yes. B2C Commerce and our DXP are specifically created to enhance the systems you have and deliver new capabilities where you need them most. Start fast and continuously introduce new features such as experimentation and product recommendations, quickly.

We built platforms from scratch, but I would say Optimizely is the Tesla Roadster of the industry because it's a super fast and scalable Cloud platform.

Mikael Björklund

Chief Operating Officer Filippa K